Michelle Elstob

General Manager

I joined ESPA in July 2015. My role is to embed continuous quality improvement across residential and day services, developing systems and processes to monitor and review performance, impact and outcomes. Strong values and a person centered culture are very important to me and I strive to ensure that the specialist support we provide is innovative and forward thinking.

My aim is to capture the skills and knowledge of my team and work in partnership on our journey based upon the principles of involvement, consultation and participation.

An outstanding organisation
Outstanding procedures for safeguarding
You couldn't wish for better staff
Charity Commission Care Quality Commission Ofsted Positive About Disabled People Investors In People Mindful Employer